Apparently Casino Cruise’s mission is to ‘invite you on an exhilarating journey and thrilling round-the-world adventure, full of exciting games and sensational promotions.’ Well, that’s a fine ambition but before we get aboard this virtual vessel we want to know its ship-shape and Bristol fashion for UK players, so who’s the crew here and what flag of registration are they flying?

At the helm of Casino Cruise is Genesis Global Ltd, incorporated in Malta and regulated under the very strict requirements of a Malta Gaming Authority license. A UK Gambling Commission license is also in place for this company, so it’s all aboard me hearties for Casino Cruise has all the right credentials to endorse that you’re not sailing in the company of pirates with a data-leaking ship.

 

Deposits / Withdrawals

Powering up your Casino Cruise player account with funds for real money wagering is made very easy with the available choices of payment options, which include the most popular credit cards, debit cards, e-wallets, instant banking and prepayment services for UK players. All offer instant depositing times to get you into the action with a minimum of delay too, but do be aware (as mentioned earlier in this review) that using NETeller and Skrill for deposits will exclude you from taking up Casino Cruise’s deposit bonus promotions.

When it comes to withdrawal of funds Casino Cruise undertake to process requests within 48 hours (subject to verification checks that normally only need to be done once on your first withdrawal) and advertise instant clearance to the credit / debit card, e-wallets and prepaid card services that are available for withdrawals. That’s rather good service – often using credit cards / debit cards adds two to five working days to the process – and Casino Cruise explicitly state that it adds no processing charges to transactions into and out of player accounts.

Click to Read all Bonus T&Cs from Casino Cruise

Games

Casino Cruise has certainly aimed to deliver a first-class service for its players with a phenomenal choice of games to cater for all tastes and budgets. Slots players are very well served, and we rather liked the separation of this category into ‘Classic Slots’ to corral the three-reel games together and ‘Video Slots’ to bring all the five-reel multi-payline games into focus.

With lots of free spins to enjoy from Casino Cruise, we were delighted to use those up on hits like Starburst, Poltava and Aloha! Cluster Pays with plenty of new releases to explore too. And what of progressive jackpot slots for a perfect storm of the biggest payouts? Casino Cruise has plenty to please, with seriously massive, millionaire-making chances to be had from Microgaming’s legendary Mega Moolah and NetEnt’s Mega Fortune.

Casino software

The engine room of Casino Cruise is a hugely powerful affair with its exclusively instant play games provided by Microgaming, NetEnt, Play’n GO, ELK Studios and NextGen. If those names mean nothing to you, you must either have been at sea for a very long time or very new to online casino gaming! These are amongst the crème de la crème of casino software developers and responsible for many of the most sought after online slots in recent times. Play Casino Cruise and you’re definitely going to be assured first-class travel.

Mobile

Like a small, sleek speedboat to its elegant desktop liner, Casino Cruise’s mobile casino is built for speed and fun, with little sacrificed in terms of content and features. Perfectly formed to function beautifully in most mobile devices’ web browsers it brings the Casino Cruise experience to iOS, Android or Windows handsets and tablets with nothing lost in translation as far as we’re concerned.

Like all our favourite online casinos, a single player account at Casino Cruise is all you need to play home or away at its desktop or mobile casino, creating a near-seamless experience with access to all your unused bonuses and free spins no matter which way you go in to play your next session.

Design and Lobby

Casino Cruise really has done a superlative job in building both its desktop and mobile casino sites. The look and feel is classy, with lots of enticing promotional trailers and online slots to greet you from the home page.

Good navigation is essential for a real casino cruise and thankfully Casino Cruise gets this right too, with easy routes to find what you’re looking for whether it’s a specific online slot you want to play, information on how to deposit or how to get your hands on the free spins bonuses on offer. Everything works really elegantly in our opinion, and we would even go as far as saying it’s one of your favourite casino sites for overall presentation.

Customer Support

Customer service is available 24/7 through the following channels:

  • Email – support@casinocruise.com
  • Phone – 00 356 2778 0892
  • Call Back service
  • Live Chat

Casino Cruise didn’t get holed below the waterline by poor customer service during our review either. We tried all the channels and all responded quickly and efficiently to our questions. The lack of a UK Freephone number could have seen us mark Casino Cruise down – an international call to Malta being a bit of a deterrent if you want to keep your phone bills down – but having a Call Back service that got on the blower within seconds of our request soon put that criticism back in its box!

Did you Know?

“Everything you need to embark on a first-class casino gaming experience can be found right here aboard CasinoCruise.com”

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Player Ratings

  • Total Player Rating – 4.5 Stars
  • Quality Of Support – 4 Stars
  • Player Experience – 4.5 Stars
  • Bonus Promotions – 4 Stars

Bottom Line

If you’ve read this far, you’ll probably fully understand why we’ve added Casino Cruise to our list of recommended casinos. It’s packed to the gunwales with gaming from a fleet of the finest slots developers, and has some very ship-shape promotions that can funnel plenty of free spins into your player account. Crewed with very able customer service agents too, it ticks all the boxes for us and never left us with a sinking feeling at any stage in the review period. If you’re looking to launch yourself into some superb online slots at a new casino today, then we can thoroughly recommend setting a course for Casino Cruise.

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